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This independent guide has no accounts or first-party page-view or session analytics. A platform vote sends the limited anonymous event described below. We also process data when you email us, open the embedded activities catalogue or follow a marked affiliate link.
Last updated 5 October 2026
Faroe Islands Bus
Faroe Bus app privacy
This section covers Faroe Bus, the mobile app for iPhone and Android from faroeislandsbus.com, from its first version. Fri Vei AS publishes the app and this website and is the data controller for both. Faroe Bus is an independent app: it is not the official app of Strandfaraskip Landsins (SSL) and is not run by any Faroese public authority. The website’s own practices are described further down this page.
Location stays on your device
If you allow it, the app uses your location while it is open to show nearby stops and your position on the map. This happens on the phone. Your location is never sent to us or anyone else, and it is not stored.
Location is optional. Without it you can still search for places by name, plan journeys, browse routes and stops, and read timetables. You can turn it off at any time in your phone’s settings.
Crash and error reports (Sentry)
Faroe Bus uses Sentry as a data processor for crash and error reports, in a Sentry project used only for this app (faroe-bus) and stored in Sentry’s EU data region. A report contains technical information: the error and where in the app it happened, the app version, the device model and operating-system version, and the recent steps in the app that led to it. Sentry also receives app-session health and sampled performance timings.
On Android, a small sample of error reports may include a short screen replay of the moments before the error, with on-screen text and images masked.
These reports are not linked to you and are not used for tracking or advertising. We use them only to find and fix problems, and keep them only as long as that takes.
Problem reports you choose to send
“Report a problem” in the app’s settings opens a short form. It sends your message to Sentry, along with the technical details above. The name and email fields are optional: they are included only if you fill them in, so that we can reply.
Nothing is sent unless you press Send. We use a problem report only to deal with it, and keep it only as long as that takes.
App performance reports (Expo)
Faroe Bus also sends app performance and error reports to Expo (EAS Observe), the service that builds the app. They cover how long launch and the first screen take, with the device state at that moment (for example battery and network type), any memory warnings, and any unhandled app error with its message and the place in the app code where it happened.
Each report carries the device model, operating-system version, language, app version and a random installation identifier. They help us spot slow starts and crashes, are not linked to you and are not used for tracking or advertising. Expo is based in the United States, so these reports may be processed there; Expo relies on the EU–US Data Privacy Framework, under which it is certified, and on standard contractual clauses for these transfers.
In-app passes (App Store, Google Play and RevenueCat)
Faroe Bus offers optional passes: a 30-Day Pass and a Lifetime Pass. You buy them through the App Store on iPhone or Google Play on Android, and Apple or Google processes the payment. We never see or store your card details. There are no subscriptions, and no pass auto-renews: the 30-Day Pass simply ends after 30 days.
RevenueCat manages purchase status for us as a data processor. When the app starts, RevenueCat creates or uses an anonymous app user ID and processes device and app information, store and offer information, and whether you have an active pass, even if you never buy anything. When you buy or restore a pass, it also processes the store receipt and your purchase history, so the app can unlock the pass.
The app user ID is not linked to your name or email and is not used for tracking or advertising. A Lifetime Pass can be restored through the Apple or Google account you bought it with; no account with us is needed. An unexpired 30-Day Pass is restored on a best-effort basis, for example after reinstalling the app. Apple, Google and RevenueCat keep purchase records as their legal, tax and fraud-prevention rules require, and deleting the app does not cancel or erase a store purchase.
Timetable updates
Timetables are stored in the app, so planning works offline. When you are online, the app may download newer timetable data from our content server, which Cloudflare hosts. The app sends no personal data or identifier with that request; Cloudflare sees only ordinary connection information, such as your IP address, to deliver the files.
Webcams and experiences open only when you choose
Some screens offer YouTube webcam views and GetYourGuide experiences. Nothing loads from YouTube or GetYourGuide until you open one.
When you open a webcam, the video loads from YouTube’s privacy-enhanced service (youtube-nocookie.com), and Google receives your IP address and technical request information under its own privacy policy.
When you open an experience, the page loads from GetYourGuide, an independent company that processes data under its own privacy and cookie terms. Its links may carry our partner code, so we may earn a commission on a booking at no extra cost to you. We do not receive your booking or payment details.
What the app does not do
These points apply to the current version of Faroe Bus.
- It has no accounts, logins or sign-ups.
- It has no product analytics.
- It does not run subscriptions — in-app purchases are one-time passes that never auto-renew.
- It never sees or stores your payment card details: Apple or Google handles payment.
- It shows no ads and uses no advertising identifier.
- It does not track you across other apps or websites.
- It does not sell or share personal data.
- It does not collect contacts, photos, files or phone numbers.
Where timetables and maps come from
Bus and ferry timetables come from the published timetables of Strandfaraskip Landsins (SSL). SSL remains the final source for routes, times, fares and disruptions.
Map data © OpenStreetMap contributors, available under the Open Database License.
Who is responsible, and your rights
Fri Vei AS is the data controller for Faroe Bus. Sentry and Expo process reports, and RevenueCat processes purchase data, for us as data processors. The legal basis for crash, error and performance reports is our legitimate interest in keeping the app reliable and secure, and for problem reports our legitimate interest in answering them (GDPR Article 6(1)(f)). For buying and restoring a pass, it is performing the purchase agreement (Article 6(1)(b)).
Sentry keeps reports in its EU data region. Expo and RevenueCat are based in the United States: Expo relies on the EU–US Data Privacy Framework, under which it is certified, and on standard contractual clauses, and RevenueCat on contractual safeguards in its data processing terms.
Depending on where you live, you may have the right to access, correct or delete your personal data, to restrict or object to its processing, to receive it in a portable form, and to complain to a data-protection authority. Email us to use any of these rights; the address is below.
Deleting your data
Faroe Bus has no account. What it keeps, such as saved items and settings, stays on your phone, and you can delete it yourself.
Ask us to delete data
Email [email protected] and mention Faroe Bus. If you sent a problem report, tell us roughly when, and the name or email you gave, so we can find it. We will delete what we hold and confirm by reply within one month.
What you can delete yourself
- Everything the app stores on your phone, by deleting the app.
- Location access, by turning it off in your phone’s settings.
What we may not be able to find
Crash, error and performance reports are not linked to a name or account, so we usually cannot pick out yours. They are deleted automatically when they are no longer needed. Purchase records cannot be erased while tax and accounting rules require them, and deleting the app does not cancel a store purchase. Apple and Google keep their own records of your download and purchases under their own privacy policies.
What we keep
- Problem reports and emails you send, only as long as needed to deal with them.
- Purchase records held for us by RevenueCat, as long as needed to keep your pass working and as tax and accounting rules require. They are tied to an anonymous app user ID, not to an account.
Who operates this guide
Faroe Islands Bus is an independent information website and is not a transport operator, public authority or activity provider.
Privacy questions and rights requests: [email protected].
Website delivery and security
Cloudflare delivers and protects this website. Like most web infrastructure, it processes request information such as IP address, requested URL, traffic-routing data, browser or system information, and security signals. We use this processing only to deliver, cache, secure and diagnose the site.
Anonymous app-interest votes
If you press an iPhone or Android vote, this site sends one cookie-free app_interest_click event to PostHog EU Cloud. It contains only site, platform, placement and page_path. A fresh random identifier is created for that event and no visitor profile is created. PostHog also receives ordinary connection data, such as your IP address, to deliver and secure the request.
After a vote is counted, this site stores the value 1 in localStorage under a key for the site and platform to prevent repeat votes in that browser. The flag contains no unique token and is not a unique visitor identifier. It remains until you clear this site’s stored data.
We use these events only to see which platform visitors want most, so we can decide what to prioritise, then delete or aggregate them when no longer needed. Voting is optional. You can clear this site’s stored data at any time. The email launch-contact link sends no analytics event.
Email you choose to send us
If you email us, we receive your email address, message, headers and anything you attach. Cloudflare Email Routing forwards the message to a verified support inbox. We use it to answer the request, correct the guide, handle accessibility feedback or meet legal obligations.
Do not send passport, payment-card or health information. Messages are kept only as long as reasonably needed for the conversation, security and legal obligations, then deleted or anonymised.
Affiliate links
Some links on this page are affiliate links. If you book through one we may earn a commission, at no extra cost to you. It never changes what we tell you about the buses and ferries, and no operator pays for a place on this site. Affiliate URLs include our partner identifier and a placement label. We do not receive your booking or payment details from this website.
The experiences page and every ferry and destination page embed GetYourGuide's catalogue. Opening one of those pages connects your browser to GetYourGuide so it can provide current activities, prices and availability; it receives ordinary request information and may process data under its own privacy notice.
When you select a marked affiliate link, we send one cookie-free affiliate_click event to PostHog EU Cloud so we can understand which placements support this guide. It contains this site’s name, the current page path, the affiliate, placement, and destination host and path. It uses a new random identifier for that single event, creates no visitor profile, and does not track page views or sessions. PostHog also receives ordinary connection data, such as your IP address, to deliver and secure the request.
When you follow a GetYourGuide link, you leave this site and GetYourGuide and the activity provider process information under their own terms.
Your choices and rights
You can choose not to vote, clear this site’s stored data, or not follow an affiliate link. Depending on where you live, you may also have rights to access, correct, delete or restrict personal information, object to some processing, or complain to a data-protection authority. Email us to exercise a right. We may need enough information to verify and complete the request.
Changes to this notice
We update this page when the site’s technology or data practices change. The date above shows the current version.